29 Nov 09 When have you had to deal with an upset customer or coworker? – NaPodPoMo Day 29

Background

As part of NaPodPoMo, I’m releasing a video (preferred) or audio (if needed) segment every day in November 2009, where I’m practicing answering a typical interviewing question.  Will my answers be perfect? Probably not.  This experiment has the following objectives:

• Practice answering typical interviewing questions
• Produce content for the internet on a consistent basis
• Develop some rudimentary skill in video production

Here, then, for your enjoyment, is the next installment of the series, as Day 29 of 30:

Tell me about a recent situation in which you had to deal with a very upset customer or co-worker.

I will be reading your feedback on Day 30 of this series, so please send in your comments. Has this series been helpful to you? Was I truly crazy to do this project? etc.

The background music for this series is called “Dodging Buses” by Derek K. Miller. Check out his Penmachine Podcast.

If you would like to download this file directly, you can do that as well. Direct link (mp4, 5:30, 10.6 MB)

Related articles by Daniel Johnson Jr and Zemanta

• How have you demonstrated effective written communication skills? – NaPodPoMo Day 19 (getthatjobonline.com)
• Mastering the Behavioral-Based Interview (timesunion.com)
• What would your previous coworkers say about you? – NaPodPoMo Day 05 (getthatjobonline.com)
• Persuade me that you have strong analytical skills. – NaPodPoMo Day 17 (getthatjobonline.com)

Podcast: Play in new window | Download (10.6MB)

Tags: customer service, Derek K. Miller, interpersonal skills, interviewing, job search, NaPodPoMo, video